Working With Children Check (ACT)
The Australian Capital Territory requires a Working With Children Check for child-related work, but — unlike every other state and territory — the ACT has no public register that Oho can query programmatically. The ACT check is therefore verified manually.
Who needs it
Anyone engaged in child-related work in the ACT, employees and volunteers alike.
What Oho needs
A capture of the actual card. Because there is no register to look up, the card is recorded through a Recruitment Check that includes an attachment or photo of the card so an administrator can read its details.
How Oho verifies it
The ACT is verified manually, not in real time. There is no automated lookup.
The card is captured via a Recruitment Check with an attachment or photo, and an administrator then manually approves or rejects it based on the card shown. Reviews run on the schedule you set up in the Verification Sources tab. There is no employer linkage. Renewals are reflected automatically once they have been processed through the same manual review.
Reading the result
Every check resolves to one of a few outcomes, shown with a colour so it's easy to scan:
| Outcome | Colour | What it means |
|---|---|---|
| MAY_ENGAGE | Green | Valid and current — the person is cleared for the work. |
| MAY_NOT_ENGAGE | Red | Not valid — for example expired, suspended, cancelled, or no matching record. |
| REVIEW_REQUIRED | Yellow | Valid but carries conditions worth a person reviewing before relying on it. |
| IN_PROGRESS | Grey | Still being checked — some registers take a little longer to respond. |
| ERROR | Grey | The register couldn't be reached; Oho will try again. |
Oho keeps watching afterwards and updates the outcome automatically if the status changes, and the worker's profile keeps a history of every check.