Credentials
A credential is something a worker holds that shows they're cleared or qualified to do their job — a Working With Children Check, a teacher registration, an AHPRA registration, an NDIS Worker Screening Check, a police check, or proof of the right to work in Australia.
If a worker is a person, their credentials are the things that person carries.
Verifiable credentials
Most credentials in Oho are verifiable — Oho can confirm them against the official register or issuing body, rather than just taking the worker's word for it. When a credential is verifiable, Oho:
- checks it against the source the moment it's added,
- gives it a clear outcome, shown with a colour so it's easy to scan,
- re-checks it on the schedule you set up in the Verification Sources tab and updates the outcome automatically if anything changes, and
- keeps a history of every check on the worker's profile.
What you'll see
Whatever the credential, the result is shown the same way — one of a few outcomes, with a colour so it's easy to scan:
| Outcome | Colour | What it means |
|---|---|---|
| MAY_ENGAGE | Green | Valid and current — the person is cleared for the work. |
| MAY_NOT_ENGAGE | Red | Not valid — for example expired, suspended, cancelled, or no matching record. |
| REVIEW_REQUIRED | Yellow | Valid but carries conditions worth a person reviewing before relying on it. |
| IN_PROGRESS | Grey | Still being checked — some registers take a little longer to respond. |
| ERROR | Grey | The register couldn't be reached; Oho will try again. |
How quickly a result comes back depends on the credential and the register behind it; how often Oho re-checks it is up to the schedule you set in Verification Sources. Each credential's page explains what to expect.
Credentials Oho can verify
Working With Children
Every state and territory runs its own scheme, so each has its own page: VIC, NSW, QLD Blue Card, SA, WA, TAS (Working with Vulnerable People), NT (Ochre Card), and ACT.
Teacher Registration
One page per state authority: NSW (NESA), VIC (VIT), QLD (QCT), SA (SATRB), WA (WATRB), TAS (TASTRB), and NT (NTTRB).
National credentials
- AHPRA Registration — health practitioners
- NDIS Worker Screening Check — disability sector
- Police Check — national and international
- Right to Work (Visa / VEVO) — entitlement to work in Australia
Related
- Exemptions — when a worker is formally excused from a requirement
- Ban Checks — matching a worker against disqualification registers