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Aged Care Banning Order

A banning order stops a person from working in aged care. The Aged Care Quality and Safety Commission can issue a banning order against someone who poses a risk, and it keeps a public register of those orders. An Aged Care Banning Order check matches a worker against that register.

Where a credential confirms someone is cleared, this check does the opposite: it makes sure a worker isn't someone who has been banned from aged care work.

Who needs it

Workers in aged care settings — anyone involved in providing aged care services. It's usually run alongside a worker's other checks as part of building a complete picture of their compliance.

What Oho needs

The worker's identifying details — their name and date of birth — so Oho can match them against the register of banning orders.

How Oho verifies it

Oho compares the worker's details against the Aged Care Quality and Safety Commission's register of banning orders and records the outcome. Because matching is based on personal details, Oho weighs how closely the details line up: a strong match is flagged clearly, while a weaker or partial match is raised for someone to confirm before acting on it. Oho re-checks on the schedule you set up in the Verification Sources tab, so a worker who has an order made against them later is picked up.

Reading the result

Every check resolves to one of a few outcomes, shown with a colour so it's easy to scan:

OutcomeColourWhat it means
MAY_ENGAGEGreenNo banning order — the worker isn't on the register.
MAY_NOT_ENGAGERedA banning order — the worker appears on the register.
REVIEW_REQUIREDYellowA possible match worth confirming it's the same person before relying on it.
IN_PROGRESSGreyStill being checked.
ERRORGreyThe register couldn't be reached; Oho will try again.

The worker's profile keeps a history of every check, and Oho updates the outcome if a new order appears.